Privacy Policy

We greatly value user privacy. When you use our products and services, we may collect and use your relevant information. We hope that through this Privacy Policy, we can explain to you how we collect, use, store, and protect this information when you use our services, as well as the ways we provide for you to access, update, control, and protect this information.

This Privacy Policy is closely related to the services provided by our company that you use, so please read it carefully.

1. Information We Collect

1.1 Information You Provide to Us

For example, we require you to register an account, and when you register an account, we will ask you to provide personal information, such as your email address and phone number, which will be stored under your account. If you want to fully utilize the various third-party sharing or login features we provide, you may also need to obtain some information that your third-party account allows us to access, including third-party account information and avatars.

1.2 Information We Obtain During Your Use of Services

We will collect information about the services you use, including:

• Log Information When you use our services, we automatically collect certain information and store it in server logs. This information includes:

  • When errors or exceptions occur while the application uses services
  • When the application crashes during operation

• Local Storage

  • User screenshots and video files are stored in the phone's external storage
  • During application operation, data caching and user data are stored in the database for local storage.

2. How We Use the Information We Collect

• Read phone status

• Reset outgoing call routing

  • Some special devices can call phones (users) to initiate video call requests. At this time, the application needs to sense the phone's incoming and outgoing call status, and hang up external video call requests when there are incoming or outgoing calls

• Access contacts permission

  • The application will write a set of phone numbers to the device's contact list when it starts up, which allows the device to display friendly names when receiving calls from these numbers. The application will not store or transmit the device's contact list.
  • You can also choose not to authorize this permission and manually enter number information. The number list is as follows: +447520632566 +19416666980 +8695054020 +601117226662 +8602131354074

• Capture photos, videos, and audio

  • When the application is requested by other devices for video calls, it needs to send camera and microphone collected data to the devices
  • When adding certain types of supported devices (such as NVR), the application supports scanning QR codes to add newly networked devices, calling the camera to collect data

• Read, modify, or delete storage content

  • When viewing camera data, the application allows users to capture images and save them to the phone's storage medium, and users can view their saved content within the application

• View network connections, change network connections, and full network access permissions

  • When configuring network settings for cameras, the application needs to read network information and provide users with limited account system functionality

• Allow receiving WLAN multicast

  • The application can discover other cameras on the same local area network and needs to exchange data with unadded cameras through WLAN multicast

• Modify system settings

  • The application provides some settings for users to choose from, such as auto-start on boot, mute during video monitoring, etc.

• Host firmware software upgrade information prompts;

• Allow you to participate in surveys about our products and services.

3. Information Security

• We only retain your personal information for the period necessary to achieve the purposes described in this Privacy Policy and for the duration required by laws and regulations.

• We use various security technologies and procedures to prevent information loss, improper use, unauthorized access, or disclosure. For example, in some services, we will use encryption technologies (such as SSL) to protect the personal information you provide.